Privacy Policy

Last updated: February 9, 2026

1. Introduction

Extract Hound is operated by Nullito LLC, a Texas limited liability company ("Nullito," "we," "our," or "us"). This Privacy Policy explains how we collect, use, and share information when you use our document extraction service (the "Service").

By using the Service, you agree to this Privacy Policy.

2. Information We Collect

A. Account Information

When you create an account, we collect:

  • Email address
  • Encrypted/hashed password
  • Account preferences and settings

B. Payment Information

Payments are processed by Stripe. We do not store full card numbers or CVV on our servers. Stripe processes payment information under its own privacy policy.

C. Usage and Technical Information

We collect information about how you use the Service, such as:

  • Number of documents processed, processing timestamps, and output/export preferences
  • Login and security events
  • Device, browser, and network information (e.g., IP address, user-agent, approximate location derived from IP)
  • Diagnostic data (e.g., error logs) necessary to operate and secure the Service

D. Support Communications

If you contact us, we collect the information you provide in your message (and any attachments you choose to send).

3. Document Handling and Extracted Output

A. Your Documents

When you upload a document for processing:

  • We process the document to provide the extraction results you request.
  • We do not store uploaded documents in long-term storage on our systems after processing completes.

Important note about transient handling: Like most online services, limited temporary copies may exist during processing (for example, in memory, short-lived caches, or system logs for reliability and security). We design the Service to minimize this.

B. Third-Party Processing

To provide document extraction, we may transmit your document (or relevant portions of it) to third-party AI processing providers that process content on our behalf and return structured results. These providers may retain and use request data for limited purposes (such as abuse prevention, security, and service reliability) as described in their terms and privacy policies.

C. Extracted Results

Extraction results are returned to you. Unless you choose to store results in your own systems, you are responsible for saving outputs you want to keep.

4. How We Use Information

We use information to:

  • Provide, operate, and maintain the Service
  • Process documents and return extraction outputs
  • Manage accounts, subscriptions, and customer support
  • Detect, prevent, and investigate fraud, abuse, and security incidents
  • Improve features, performance, and user experience
  • Comply with legal obligations and enforce our terms

5. How We Share Information

We share information only as needed to run the Service, including with:

Service Providers (Processors)

  • Authentication / database / hosting providers (e.g., Supabase)
  • Payment processors (e.g., Stripe)
  • AI processing providers (third-party model/API vendors)
  • Analytics and advertising platforms (e.g., Vercel Analytics, Google Ads, Microsoft Advertising)
  • Infrastructure and monitoring vendors (if used for logs/uptime/error tracking)

Legal and Safety

We may disclose information if we believe it's reasonably necessary to:

  • Comply with law, regulation, legal process, or government request
  • Protect the rights, safety, and security of Extract Hound, our users, or the public
  • Prevent or address fraud or security issues

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

6. Cookies, Analytics, and Advertising Technologies

We use cookies and similar technologies to:

  • Maintain your session and keep you logged in
  • Remember settings (such as theme preferences)
  • Support security features

Analytics and Advertising

We use the following third-party services to measure the effectiveness of our advertising and understand how visitors use our site:

  • Vercel Analytics: Collects anonymized usage data to help us understand site performance and user experience.
  • Google Ads (gtag.js): Tracks conversions from Google Ads campaigns to measure advertising effectiveness. Google may use cookies to serve ads based on your prior visits. Learn more at Google's Privacy Policy.
  • Microsoft Advertising (UET): Tracks conversions from Microsoft/Bing Ads campaigns. Microsoft may use cookies for ad measurement. Learn more at Microsoft's Privacy Statement.

These services help us understand which ads lead to signups and purchases, allowing us to improve our marketing. We do not sell your personal data to advertisers. You can opt out of personalized advertising through Google Ads Settings or Microsoft Privacy Dashboard.

7. Data Retention

We retain personal information only as long as necessary for the purposes described above, including:

  • Account information: for as long as your account is active (and for a reasonable period after deletion to comply with legal obligations and resolve disputes)
  • Billing records: as required by tax/accounting laws and Stripe's practices
  • Security and diagnostic logs: retained for a limited period to maintain and secure the Service

We aim to minimize retention of document content, consistent with Section 3.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, such as:

  • Encryption in transit (HTTPS/TLS)
  • Password hashing
  • Access controls and least-privilege internal access
  • Using PCI-compliant providers for payment processing

No method of transmission or storage is 100% secure.

9. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Access and obtain a copy of your personal data
  • Correct inaccurate personal data
  • Delete personal data (subject to exceptions)
  • Obtain your data in a portable format
  • Opt out of certain processing where applicable (for example, targeted advertising or sale of personal data)

We do not sell personal data and do not share personal data for targeted advertising.

To exercise your rights, contact us at support@extracthound.com. We may need to verify your request (for example, by confirming control of the email address on the account).

10. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. International Users

If you access the Service from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and change the "Last updated" date above.

13. Contact Us

Questions or requests: support@extracthound.com